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Support

Report not where you expected it? Start with your junk folder — that's where most of them are. If it isn't there, the form below will sort it out.

Find my report

If you still have the tab open from your search, the report page can resend it to you straight away — no form needed.

Open my report page

Opened in a different browser, or cleared your cookies? Use the form here and quote your reference (it starts PC- and is on your receipt), the email you used, or the VIN you searched. We'll find it and send it again — including to a corrected address — at no charge.

We never ask for card details. If anything claiming to be us asks you for a full card number over email or the phone, it isn't us.

Contact support

Most requests are answered within two hours, and always within one business day. If you entered the wrong VIN, no data was returned, or something in your report doesn't make sense, the FAQ covers most of it.